Under normal circumstances, we recommend a voucher refund to ensure the customer returns and to ease the finance department’s workload. 

Go to Discounts,

 

Click create new discount. 

Once you are in, you may fill in the discount name (we recommend using the order ID for easy reference), validity period, code, refund amount, refund type, and terms & conditions.
   


Contact Shoppertise to know more about Change, Cancellations, Refunds policy.