[EATS VENTURE] MERCHANT: MANAGING THE PORTAL

What can I do with the admin platform?
The Admin Portal has 4 main sections: a) Order: See current, future and past orders. Process pending and incoming orders.  b) Menu: Turn on/off/add menu it...
Tue, 4 Jan, 2022 at 3:46 PM
How can I process and be informed of a new order?
a) When a new order comes in, the New Order button will flash. There will also be a sound notification, please ensure your volume is on.  b) Click on the O...
Tue, 4 Jan, 2022 at 3:54 PM
How do I create a menu item?
Go to Item Management,  Click + New Item to create a new item.  Once you are in, you may fill in the (a)name, (b)price, (c)description, (d)store availabil...
Tue, 4 Jan, 2022 at 4:00 PM
How do I edit a menu item?
        Go to Item Management,  Go to the relevant item, click edit.  To speed up, you can search for the item name and filter by category to refine your...
Tue, 4 Jan, 2022 at 4:08 PM
How do I edit a menu category?
Go to Category Management, Go to the relevant category, click edit.  Once you are in, you may change the name and store availability. After that, Click ‘U...
Tue, 4 Jan, 2022 at 4:14 PM
How do I edit a menu add-on?
Go to Add-on Management,   Go to the relevant add-on, click edit. Alternatively you can search for the add-on name.  Once you are in, you may change add-o...
Tue, 4 Jan, 2022 at 4:17 PM
Why can’t I edit an item?
You can only edit the store you are assigned to. If you are unable to edit items of the store you are assigned to, please contact Shoppertise.
Tue, 13 Oct, 2020 at 4:03 PM
How do I refund a customer?
Under normal circumstances, we recommend a voucher refund to ensure the customer returns and to ease the finance department’s workload.  Go to Discounts, ...
Tue, 4 Jan, 2022 at 4:27 PM
How do I set up a discount code?
Go to Discounts,  Click create new discount.  Once you are in, you may fill in the discount information “Campaign X”, validity period, code, value, typ...
Tue, 4 Jan, 2022 at 4:30 PM
How do I create a new user?
This function is only available for <please insert the user who can add/remove users>  Go to Users,  Click create new user.  Once you are in, ...
Tue, 4 Jan, 2022 at 4:35 PM