MANAGING THE PORTAL

What can I do with the admin platform?
The admin platform has 2 main sections: Order: See current, past and future orders. Process pending and incoming orders.  Menu: Turn on /off /add menu...
Wed, 18 Nov, 2020 at 11:11 AM
How can I process and be informed of a new order?
When a new order comes in, a New Orders button will flash. There will also be a sound notification, please ensure your volume is on.  Click on the order n...
Wed, 18 Nov, 2020 at 11:13 AM
How do I create a menu item?
Go to Item Management, click + New Item. Once you are in, you may fill in the name, price, description, store availability, upload image and select /add a c...
Wed, 18 Nov, 2020 at 12:00 PM
How do I edit a menu item?
Go to Item Management, go to the relevant item, click edit. Alternatively, you can search for the item name and filter by category to refine your search. On...
Wed, 18 Nov, 2020 at 12:21 PM
How do I edit a menu category?
Go to Category Management, go to the relevant category, click edit. Once you are in, you may change the name and store availability.
Wed, 18 Nov, 2020 at 12:47 PM
How do I edit a menu add-on?
Go to Add-on Management, go to the relevant add-on, click edit. Alternatively, you can search for the add-on name. Once you are in, you may change add-on in...
Sun, 4 Jul, 2021 at 9:41 AM
Why can’t I edit an item?
You can only edit the store you are assigned to. If you are unable to edit items of the store you are assigned to, please contact Shoppertise.
Tue, 13 Oct, 2020 at 4:03 PM
How do I refund a customer?
Please contact the Shoppertise Team for anything related to order duplications and unavailability. Read more in the ‘Operational Disputes’ section.
Wed, 18 Nov, 2020 at 1:40 PM
How do I set up a discount code?
Go to Discounts, click create new discount. Once you are in, you may fill in the discount information, code, value, type and terms & conditions.
Wed, 18 Nov, 2020 at 1:16 PM
How do I create a new user?
Go to Users, click create new user. Once you are in, you may fill in the username, email, password and define store access level.
Wed, 18 Nov, 2020 at 1:40 PM