What if the order cannot be found in the portal / customer did not receive the email confirmation receipt ? :

What if the order cannot be found in the portal / customer did not receive the email confirmation receipt ? Print

Created by: Lily Wong

Modified on: Thu, 13 Jan, 2022 at 12:12 PM

You should inform us. We’ll verify and resend the order confirmation email to your customer.

Lily is the author of this solution article.

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