You should inform us if you’re not able to fulfill the order.
a) We’ll contact the customer to rearrange to a later date.
b) We’ll refund the amount of the pre-orders with an e-voucher for their next purchase if (a) is not possible.
What if the customer ordered specific items that require an advance pre-order? Print
Created by: Lily Wong
Modified on: Thu, 24 Feb, 2022 at 12:36 PM
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