You should inform us. We’ll verify and resend the order confirmation email to your customer. 

a) First, check if they received an order confirmation email from Shoppertise or a payment-successful email from the payment gateway.  b) Do collect the c...

You should inform us. Drivers are not allowed to ask for an additional toll fee from the customer for delivery within Klang Valley and Penang island -- the ...

Do requests for drivers earlier， especially during peak hours. The system will start looking for a driver as scheduled.  Generally it would take 10 - 15 mi...